We make every effort to preserve user privacy, however we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our Web site.

Information Collection and Use
Scottish Trees is operated from Ardkinglas Estate Nurseries - Cairndow - Argyll - PA26 8BH. We can be reached by e-mail at info@scottishtrees.co.uk

We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Ardkinglas Estate Nurseries collects information from our users at several different points on our web site. We recognise the importance of protecting the privacy of Personal Identifying Information about you as a user of our web site.

We consider the following to be Personal Identifying Information: your e-mail address, name, mailing address and credit card information. This web site does not collect Personal Identifying Information about a user other than information that is voluntarily provided to our Company; in this way, we can serve the user's needs as well as our own legitimate business purposes. (For example, we retain the Personal Identifying Information that a user provides when he or she chooses to register with scottishtrees.co.uk

Our company uses a user's Personal Identifying Information in order to help us improve our web site, or for our company's marketing and promotional purposes if you have opted to receive these kinds of communications. This information will be treated confidentially within our company. While our policy is not to share this information with third parties, we do share aggregate information with other companies within Ardkinglas Estate.

Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the user's hard drive tied to aggregate information about the user. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files
Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information, except to prevent fraud or abuse of the system.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Newsletters
If you have elected to receive e-mail newsletters but want to unsubscribe, follow the instruction on the original email you received, or contact the web administrator

Customer Service
We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via e-mail or phone in accordance with the users' wishes when a user submits their information through our Feedback and Comments form.